Welcome to
GSIS Skype Appointment System

What to Prepare

Basic things that you need to prepare before the Skype Video Conference

  • Find a well-lit area to conduct the video conference.
  • Be online at least 30 minutes before the scheduled video conference.
  • Ensure that your webcam, headphones, microphone, or speakers are working. You may test these by clicking on the TOOLS option at the topmost part of your Skype.
  • The pensioner’s eCard ID/UMID - (Original eCard/UMID must be presented if the video conference is for eCard/UMID activation, eCard replacement or commencement of pension). Scanned or photocopy will not be accepted.
  • Other IDs
    • Passport
    • State ID-abroad
    • Social Security Insurance ID
    • Citizenship green card/residency
    • Driver’s license
    • Any Philippine government issued valid ID
  • You will be contacted by any of the following Skype usernames:
    • gsis.global1
    • gsis.global2
    • gsis.global3
    • gsis.global4
    • gsis.global5
    • gsis.global6


    For request for ARAS, please take note that this can only be done on the month of your birthday.

    For request for commencement of pension, please take note that this can only be done a month prior to the date when your pension will start.

    Please refrain from calling these Skype usernames while you are still waiting for your appointment time, even if you see these names online. They may be engaged in a video conference with other Pensioners.